​Lax knowledge management protocols can lead to misinformation, poor team communication, missed deadlines and other project disasters. Unfortunately for managers, there appears to be a disconnect between employers and employees when it comes to accessing critical workplace data. According to CSO Insights, 83 percent of respondents stated

they had problems accessing the data they needed to do their jobs. CSO Insights is the research division of Miller Heiman Group, a sales training, tec