How to Lead When an Employee Dies

​"It was the most difficult phone call I ever had to make," said Carma Peters, CEO of Michigan Legacy Credit Union in Wyandotte, Mich. An employee at her company—Sandy, a 31-year-old single mother—had died of COVID-19.Peters had been in contact with Sandy’s parents but had not shared with others that Sandy was in

the hospital. Once Sandy’s parents verified her death, Peters notified employees. "I never want to have to make that phone call again," she said.Leading Through Grie

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